FREQUENTLY ASKED QUESTIONS

FAQ
  • When are visiting hours?

    We always welcome visitors. We recommend visiting between 8:00 a.m. and 8:00 p.m. If you have a special circumstance, please speak with the charge nurse on duty to arrange alternative visiting hours.

  • Is there a limit to the number of people who can visit at one time?

    We suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.

  • Is there private space available to use?

    You may reserve the dining room for any special event (birthdays, holidays, meals) in advance with the Activities Director.

  • Can I bring my children to visit?

    We encourage children to visit. However, we ask you to inform the charge nurse if they are under the age of 12.

  • How often will a physician or health professional visit?

    Physicians generally see patients upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.

  • Can I bring a family pet to the facility?

    We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets should be kept on a leash.

  • Can I take my loved one home for a visit?

    Patients may have a leave of absence only with MD authorization, which can be arranged through nursing staff. The resident or responsible party upon arrival and departure must sign the LOA (leave of absence) book located at the nursing stations.

  • Can my loved one receive mail?

    Definitely. Mail is delivered to patients personally on a daily basis, except on weekends and holidays.

    Linda Mar Rehabilitation
    Attn:_____ Room No. _____
    751 San Pedro Terrace Road
    Pacifica, CA 94044

  • Is smoking permitted?

    Yes, permitted only in the designated smoking area located on the outside patio.

  • My loved one has a favorite chair I’d like to bring to the facility. Can you accommodate this?

    We always want our patients to be comfortable. If space permits, small personal items from the resident’s home are always welcome.

  • Will I be required to do my loved one's laundry?

    Bed linens, hospital gowns, and towels are provided and laundered by the facility. If you would prefer to do laundry for your loved one, please inform the charge nurse or social services designee.

  • Is there someone who provides haircuts?

    We have beauticians available Monday from 8:00 a.m. to 12:00 p.m. Please contact the social services director to set up an appointment. Payments for all services are to be made in advance or at the Beauty Shop during the appointment.

  • Where should I park when I visit?

    Free parking is available on the side of the facility. Please avoid parking in spaces specifically reserved for the handicapped and physicians.

  • Can I bring in my loved one's favorite food?

    Always consult with the nursing staff before bringing food to patients to be consistent with the provision of special diets. Any food kept in the resident's room must be in properly sealed containers.

  • What articles of clothing should I bring?

    We recommend approximately five changes of clothing and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with the resident’s name in permanent ink, and entered into the patient’s personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility.

    LADIES

    Dresses 

    Pants

    Blouses (with front snaps)

    Socks/Nylons

    Walking Shoes (non-skid soles; velcro)

    Undergarments

    Nightgown/Pajamas

    Robe

    Sweaters (with large buttons)

    GENTLEMEN

    Shirts (button down suggested) 

    Pants

    Belts/Suspenders

    Socks

    Walking Shoes (non-skid soles; velcro)

    Undergarments

    Pajamas

    Robe

    Electric Razor

    Personal Laundry: There is no charge for personal laundry, however, families who wish to do their loved one's laundry must bring in a plastic hamper for dirty clothes and ensure laundry is done at least once a week in order to comply with state hygiene regulations.

    Clothing and Laundry Tips: All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved one's clothing is appropriate for washing and drying in these hot temperatures. Clothing that requires cold or warm water or special care is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.

  • Will my loved one have telephone access?

    Private phone access is available to every resident. Unlimited local and toll-free calls can be made from resident phones. An unlimited number of phone calls from any incoming area code (national or international) can be received at the resident phones.

  • Will my loved one's room have a television?

    All rooms have free cable television. If you would like to bring in your own television from home, please consult with our maintenance director to ensure proper placement in compliance with county fire codes.

  • What kinds of activities are planned for the patients?

    Linda Mar Rehabilitation has a vibrant atmosphere with dynamic, individualized activities that match the capabilities and needs of patients and their guests. We also have active resident and family councils as well as volunteer programs. Scheduled activities include: music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings, and volunteer involvement. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our Activities Director. We welcome and encourage involvement from family and friends.

  • How often will the Rehabilitation staff work with my loved one?

    This will depend on each individual's needs and diagnoses. Rehabilitation is given based on doctor's orders.

Financial & Insurance Questions

Patients using their Medicare insurance must have a Medicare card that reads “Hospital Insurance.” They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a daily co-insurance rate is required. Medicare does not cover skilled nursing fees over 100 days.

Participating Insurance Companies
  • Medicare
  • Greater Newport Physicians IPA
  • Private Pay
  • Secure Horizons
  • Aetna
  • Blue Shield 65
  • Blue Shield
  • VA